Frequently Asked Questions
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What is a Selfie Studio
A Selfie Studio is a photography studio where you and your friends become your own personal photographer! Selfie Studios offer a wide variety of decors, themes and creative environments to take unique pictures. Each room is perfectly designed for cellphone and professional photography, with balanced lighting and photography accessories. You have total creative independence. It’s almost impossible to take a bad picture!
Marisa says: “Le Saint-Motel is a fantastical interactive experience that puts the artistic direction in your hands.” -
Are Walk-ins welcome? How do I book? When do I arrive?
Walk-ins are welcome! We recommend you visit our website calendar before arriving to make sure the space has available space for you. We often have private rentals for a few hours, we wouldn't want you to have to wait.
You can book via our website or pay in person. We accept most credit cards, interac and cash.
We recommend you arrive between 5 to 15 minutes prior to your time slot. You can visit Inchoo Bijoux's Boutique while you wait for your turn. It is possible to reschedule your tickets prior to that time and day. Your ticket is valid for the specific period, if you miss your time slot, your ticket is no longer valid. -
What are your opening hours?
We are open everyday from 11 am to 6pm.
We are closed on Public Holidays, unless previously booked and contacted.
We are open until 10pm for Private rentals of a 2h minimum. -
Can I bring my own DSLR Camera? What should I bring with me?
Yes absolutly!
You are welcome to bring your own professional equipement, as long as they aren't in the way of other guests. If you need to use bigger gear, we recommend renting the space for yourself.
We have a changing room and coat/shoe racks. Please leave bulky items, personal items of value in your vehicle. We cannot be held responsible for personal
items.
We do not recommend bringing :
Oversized bags, Laptops, Tablets
Oversized coats, umbrellas, luggage, strollers, Skateboards, etc. -
Is there a time limit?
Your reservation is valid for the selected booked time online or in person. If your reservation shows 1pm-2pm it means that you would need to arrive at 1pm and your time will expire at 2pm.
Upon arrival, guests will be handed a Room Key to enter, the keychain also serves as a buzzer to let the you know when your time is up. -
Can I rent the space to myself? Do you offer group discounts?
Absolutly, wether it's just for yourself, a small group of friends or an event, it's possible to prebook Private Rentals.
We offer a variety of Private Rentals you can find them in our Tickets or Events & Bachelorettes pages. -
I'm an artist, I'd like to submit a room project!
Omg! We love your artistic submissions! Please send us an email at lesaintmotel@gmail.com.
We will send you our room submission form! -
I have a room suggestion, can I send it to you?
Of course! We create these rooms with you in mind! We have an infinite list of rooms we can't wait to build for you! We'd love to have your input! Contact us at lesaintmotel@gmail.com for your suggestions!
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Can I bring food or brevages?
We prefer to have the space food and brevages free. It's possible to have food and drinks while booking for Private Rentals of 2h +.
We do allow water bottles at all times. It's possible to exit the space to have a snack and re-enter in your time frame if necessary.
Please check our HOUSE RULES for more information. -
What ages are allowed?
Le Saint-Motel is a family friendly activity! We do prefer that children under 13 be with a parent. We require 1 adult to supervise for each 3 kids. Teens of 14 and over can come without an adult. As much as we adore your children, we are not responsible for them.
Babies under 1 Year Old can enter for Free with their parent.
Please check our HOUSE RULES for more information -
Is Nudity Permited ?
The human body is of infinite beauty that must be shared in a consenting context. Note that public rentals are open to customers of all ages with whom you will share the space.
Unfortunatly, we cannot allow full nudity on the premise as the space is public and family friendly. It would also be unhygienic.
We do allow Swimsuits and Lingerie in PRIVATE RENTALS ONLY.
If you wish to change outfits, kindly use our designated changing areas.Please check our HOUSE RULES for more information.
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I am a photographer. Am I allowed to book clients and stay multiple hours?
We recommend booking a Private Rental for you and your clients to not be disturbed by our Walk-in guests. We love supporting our photography industry. Please email us for Photographer Rates.
Each client will be required to purchase a ticket.
Email us at lesaintmotel@gmail.com for more details! -
Are you Pet Friendly?
This is a hard decision for us pet lovers. We would love to have your pets, but only if they are well behaved. Make sure they have clean paws and pick up any mess caused by them. At the time being we accept dogs, please message us for any other pet you would like to bring with you.
Please check our HOUSE RULES for more information. -
Can I purchase more Edits from Marisa
Of course! For all extra edits, we recommend contacting Marisa directly, either through our email or her social medias for more edits. All additional edits are subjected to costs, Le Saint-Motel does not handle all extra purchased edits.
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Can I Work with a different photographer than Marisa?
Of course! We recommend booking a Private Rental for you and your photographer to not be disturbed by our Walk-in guests.
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What is your Refund Policy?
Refund PolicyTickets are nonrefundable and non-transferable.
However, you can reschedule for a different date/time BEFORE your scheduled timeframe at no additional charge
Your reservation is valid for the selected booked time online or in person. If your reservation shows 1pm-2pm it means that you would need to arrive at 1pm and your time will expire at 2pm. If you miss your time slot, your time is no longer valid.
We do not give refunds or credits for tickets unless necessitated due to COVID-related issues. -
Is your venue wheelchair accessible?
Le Saint-Motel is located in Le Chateau St-Ambroise. The building has an accessible ramp via the back of the building. We attached a map of it's location. Le Chateau is a big building, please feel comfortable to let us know if you are lost in it's maze, our lovely receptionist will come to you. We are very sorry about the complicated trajectory to get to our space.
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Can I Get Messy?
Because this is a public space that is shared by other reservations and clients, we prefer to keep the space clean and non messy.
For this we would like to make reminder that we forbid :
Food
Latex Lubs and Oils
Massage Oils
Sugary Drinks and Soft Drinks
We reserve the right to terminate your experience with us if our space and decors aren't respected.Please check our HOUSE RULES for more information.